PRODUCT INFORMATION

Monsieur is a cocktail ordering, preparation and service system that enables users to enjoy bartender quality cocktails in seconds and tabulates detailed data on the businesses alcoholic beverage operations.
The machine holds 8 ingredients total, which includes the mixers and alcohols.
No, you can use off the shelf ingredients.
Six of the eight ingredients are chilled (no refrigerated). The other 2 ingredients are kept at room temperature.
The ingredients go in the back of the machine in the refrigerated and non-refrigerated compartments, respectively.
On average, it only take 20 seconds to pour a drink.
On average, it can pour 65 drinks before needing a refill, if a wide range of different drinks has been ordered.
Monsieur is smaller than your average mini fridge (basically a 2’ ft. cube).
Very easy, simply plug in the machine (110V 3-prong outlet), turn it on, complete the on-screen start screens, and you are ready to enjoy a drink.

How to Set Up Your Machine from Monsieur on Vimeo.

Yes, since all the ingredients are fully contained inside the machine, just plug it in and you’re ready to pour drinks.
Yes, the machine can operate on 110V and 220V.
Yes, since the machines are WIFI enabled, you can create a custom drink in the Monsieur web app, sync and enjoy said drink on your machine.

Viewing a Drink Menu as an Admin from Monsieur on Vimeo.

Creating a Drink Menu from Monsieur on Vimeo.

Creating a Drink from Monsieur on Vimeo.

Yes, there is an easy to follow on-screen guide. We recommend using a food-grade cleaning soap to ensure the safest results. If you would like to order the recommended soap from us directly, please email support@monsieur.co to purchase.

How To Use the Cleaning Cycle from Monsieur on Vimeo.

TECH SPECS

CT-8

CAPACITY

8 Ingredients

includes spirits and mixers

DISPLAY

10″ Touchscreen

LCD capacitative

CONNECTIVITY

Ethernet

optional wifi dongle

POWER SUPPLY

110 / 220 VAC: 3 Prong

145 watt power draw idle and 220 watts maximum

COOLING SPACE

Air to thermoelectric cooling unit

6 of the 8 ingredients are cooled

WEIGHT

50 lbs Empty

roughly 65 lbs full of ingredients

TR-8

CAPACITY

8 Ingredients

includes spirits and mixers

DISPLAY

15.6″ Touchscreen

LCD capacitative

BEVERAGE CART

Additional Storage

one-size-fits-all cup dispenser

insulated ice reservoir

removable garnish tray

lockable storage compartments

CONNECTIVITY

Ethernet

optional WIFI adapter

POWER SUPPLY

110 / 220 VAC: 3 Prong

145 watt power draw idle and 220 watts maximum

COOLING SPACE

Air to air thermoelectric cooler

6 of the 8 ingredients are cooled

WEIGHT

150 lbs Empty

roughly 165 lbs full of ingredients

FAQ – OPERATIONS

You have just unboxed your automated bar for the first time! Now you need to do just a few things before you can pour that first cocktail.This video will explain what comes with your machine as well as how to set it up correctly.

Watch this video to understand how to load ingredients for a drink menu into a machine. Be sure to prime each ingredient before you pour that first cocktail!

Uh-oh! Your drink menus have disappeared.

  • If you see the phrase “Sign In” at the top left corner of the machine interface, then the reason is because you became signed out from your machine. Simply tap “Sign In”, enter your credentials, move through the screen prompts to re-sync the drink menus.
  • If you see your machine name in the top left corner, then the reason is because the software memory had a brain fart. Please turn off your machine for 20-30 seconds. Upon turning it back on you may be asked to sign in again, enter your credentials and move through the screen prompts to re-sync the drink menus.
When you make a new drink menu, the menu gets stored in our cloud service. To load it onto the machine, you will need to sync all drink menus. Watch this walkthrough of syncing drink menus on the machine.

Note: You must be connected to the internet in order to perform a sync.

Syncing menus is basically pulling all those cocktail recipes and drink menus from the cloud to your machine. You need to be connected to a good internet connection before you start a sync. A weak connection could mean the sync will not finish. If this happens, turn off your machine for 20-30 seconds and turn it back on.

You can change the password you use to access the settings and lock/unlock the machines using this video.

This will happen when the touch calibration gets offset. To reset the touch calibration, turn off the machine for 20-30 seconds and turn it back on. If the problem persists after the power cycle, please contact us.
This message could mean a few things:

  1. The machine got a little confused.
  2. There is a software update that you need to download.
  3. Something may be wrong with the hardware.

First try using the machine normally again. The issue may resolve itself without any help. If you receive the message again, follow the steps in this video to update the software in recovery mode:

If you see all of the cocktails in a drink menu but cannot pour anything because all of the ingredients are crossed out (like below), the drink menu may be missing ingredients.

Screen Shot 2016-04-01 at 4.05.09 PM

Using your mobile app or Barback, navigate to your drink menu and verify that the ingredients are listed. If your drink menu’s ingredients look like the one below, please notify Monsieur and re-build your ingredient list.

IMG_1096

FAQ – ORDERS

We use a white-glove delivery service. Shortly after you order your machine, a specialist will contact you to schedule a delivery date and time. We do NOT use a traditional parcel service.
a. If there is damage, you can re-send the damaged item back to Monsieur and Monsieur will replace the item, at no expense to you.

b. If an item is missing from your order, Monsieur will send you the item at no additional charge.

c. If you received an item that was incorrect, you can re-send the incorrect item back to Monsieur, and Monsieur will replace the item, at no expense to you.

ADDITIONAL HELP

These printable guides come with each machine.

DOWNLOAD THE USER MANUAL
DOWNLOAD THE WIFI ADAPTER INSTALLATION GUIDE